Terms of Service
Effective date: October 28, 2026
Welcome to Kootenai AI and Robotics, LLC (“KAIROBO,” “we,” “us”). By using our website, contacting us, requesting an estimate, scheduling services, opting in to communications or buying services from us, you agree to these Terms of Service.
Services
Kootenai AI and Robotics, LLC provides AI, automation and robotics consulting and implementation services for businesses, including AI agents, AI voice agents, AI chat, AI text messaging, website management and reputation management. We are based in the Post Falls, Idaho area (ZIP code 83854) and work with customers in the United States and Canada. Estimates, timelines, pricing and service details are based on the information available when they are given and may change after further project review.
Customer Responsibilities
Customers are responsible for providing accurate contact information and project details, and timely access to the accounts, systems or locations needed for the work. Delays caused by inaccurate information, lack of access, third-party systems or other circumstances outside our control may affect the schedule.
Payments, Deposits, Cancellations and Refunds
Payment terms, deposits, balances, warranties, cancellations and refunds may vary by project and will be communicated before work begins. Unless otherwise agreed in writing, payments are due according to the agreed service terms.
Workmanship and Project Conditions
We make reasonable efforts to provide high-quality work and professional service. Results depend on the systems, data, tools and conditions involved in each project, and we do not guarantee specific outcomes.
Website Content
Content on our website is for general information only. Images, descriptions, examples and service information may not represent every available option and do not guarantee identical results.
Contact Form and Chat Assistant
Our contact form and chat assistant are for business inquiries. Using them does not create a service agreement or guarantee a response time. Please do not send health information, payment card numbers, government ID numbers or other sensitive information through them.
The chat assistant is provided by a third party, LeadConnector (HighLevel), and its replies are generated by artificial intelligence. They may be incomplete or inaccurate and are for general information only. Use of the form and chat is subject to our Privacy Policy.
AI Voice Agents and AI Agents
Our AI voice agents, Maya and Nate, are demonstrations of our AI Voice and AI Text Messaging services. Their replies are generated by artificial intelligence, may be incomplete or inaccurate, and are for general information only.
Our AI Agents service sets clients up with customized AI agents. The scope of each setup is agreed with the client before work begins. AI agents can make mistakes, so clients should review important work, and clients remain responsible for how they use their agents. When an AI agent communicates with people, its use of AI is disclosed.
Text Message (SMS) Terms
Program description: if you give us your mobile phone number and opt in, Kootenai AI and Robotics, LLC will send you recurring text messages about your inquiry, estimate, appointment, scheduled service, project updates, customer support and related business communications. You can opt in by replying YES to a confirmation text from us, or by ticking the optional text-message box on our contact form (we may then ask you to reply YES to confirm). See our SMS opt-in details.
Message frequency varies with your interactions with us, appointment status and service needs. Message and data rates may apply.
Reply STOP at any time to opt out. You may receive one confirmation message, and we will then stop sending you text messages unless you opt in again. Reply HELP for help, or email contact@kairobo.org or call (509) 994-3525.
Consent to receive text messages is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.
Mobile phone numbers and SMS consent information are not shared with third parties or affiliates for marketing or promotional purposes. Our Privacy Policy explains how we collect, use, protect and share information, including mobile phone numbers and SMS consent information.
Prohibited Use
You agree not to misuse our website or services, submit false information, interfere with our business operations, attempt unauthorized access, or use our content, branding, images or materials without permission.
Changes to These Terms
Kootenai AI and Robotics, LLC may update these Terms of Service at any time. Changes will be posted on this page with a new effective date. Continuing to use our website, services or communications after changes are posted means you accept the updated terms.
Contact Us
For questions about these Terms of Service, our services or text messages, contact Kootenai AI and Robotics, LLC at contact@kairobo.org or (509) 994-3525.